CONTACT US
Order Info

Thank you for purchasing a TruView X-ray Inspection System!
We look forward to working with you and partnering with you to make a positive contribution to the world through X-ray.

    To establish good communication channels through the process to delivery and installation, we will need to know who the best contact is for each of the steps along the way. Naturally, you probably have the same question for us.

    Who will be our primary contact for all communication moving forward?

    Accounting@creativeelectron.com will be responding to your PO to confirm the order. They will be your point of contact for all payment related issues. Who will be their primary contact for invoicing?

    Contact for Invoicing:

    Is there a vendor portal we need to use?

    Shipping is typically set up by your team, unless you have already made special arrangements. Once your system is ready for pickup, our shipping department will reach out to you with weight and dimensions of the system. Should you have any questions, you can reach them at shipping@creativeelectron.com. Who will be their primary contact on your end?

    Contact for Shipping Arrangements:

    Installation will be performed by our service team who will be reaching out to schedule the install and training about a week or two before it ships. If possible, they will need to points of contact for the installation:

    Two contacts for Installation:

    If there is anything further that you think we should know, please let us know here: