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Recalls Suck, but What’s the Cure?

Managing product defects is part of virtually every manufacturing effort.  Whether you are making sporting goods, consumer electronics, or any other widgets, product defects need to be identified before they reach consumers.  The stakes can be especially high for medical device, automobile, and aerospace manufacturers.  Defects that make it out of the factory often result in costly recalls.

  • Avoiding Costly Recalls
  • Reputational Damage
  • Ultimate Defect Detection

Historic Lessons

We recently launched our Recall and Fraudcast series that covers contemporary and historic recalls.  It’s becoming a collection of cautionary tales that we can all learn from.  Risk mitigation as it relates to product defects requires experience and foresight, and understanding the mistakes others have made can help us all avoid them.  Recalls can cost a fortune financially.  Replacing products or providing refunds for failed goods has bankrupted some companies (Takata airbags).  When those failures result in injuries or death, the cost can be even higher, and unfortunately go way beyond money.  Investing in robust quality assurance is the best insurance against experiencing a recall.

Consumer Sentiment

Corporations spend years and invest heavily in building brands that consumers trust.  A high-profile recall can undo all of that effort in very short order.  In the age of social media, virtually any product failure has the potential for becoming the next viral sensation.  While the material, manpower, and legal costs of a recall are fairly straight forward to compute, reputational damage and its impact on future sales can be impossible to calculate.  Again, investing in quality assurance, including inspection, is an important part of protecting any brand.

Quality Assurance Super Powers

Automated X-ray inspection offers manufacturers of all types unique and valuable insight into their products (get it? Insights!).  Puns aside, incorporating X-ray validation at various point the manufacturing process is highly effective in identifying defects and addressing them before they ever leave the building.  Combining automated X-ray with AI powered pass/fail software tools can far exceed the ability of human operators to consistently evaluate products.  X-ray systems can be tasked with inspecting components, sub-assemblies, completed assemblies and even packaged goods, providing the ultimate in quality assurance, risk mitigation, and yes, recall avoidance.

Creative Electron’s American made and supported X-ray systems are trusted by leading manufacturer across a staggering array of industries.  Our experience in integrating X-ray inspection systems in support of quality assurance efforts is second to none.  Reach out today to learn how we can take your quality and recall mitigation efforts to the next level.

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